Public Advisory and Frequently Asked Questions | Updated October 21, 2026
PUBLIC ADVISORY
The Bankruptcy Noticing Center (BNC), which provides noticing and mailing services for federal bankruptcy courts, is experiencing a nationwide service disruption following a cybersecurity incident affecting systems operated by its service provider. The disruption may have begun as early as October 6, 2026. As a result, the BNC is currently unable to process and distribute notices and orders in the ordinary course.
The Court remains open for business. Electronic filing through CM/ECF remains available, and Notices of Electronic Filing (NEFs) continue to be delivered to registered CM/ECF users. However, notices and orders that would ordinarily be mailed through the BNC are not being distributed through that service at this time.
Unless otherwise ordered, scheduled hearings will proceed. Parties should continue to monitor their case dockets and review General Order 2026-02 and future General Orders regarding potential relief for parties affected by delayed or failed service, and the potential for court orders that require the parties to serve documents previously served by the Court.
FREQUENTLY ASKED QUESTIONS:
1. What is the Bankruptcy Noticing Center (BNC)?
2. What happened to the BNC?
3. Which websites or services are unavailable?
4. Is the Court still operating? Can I file documents?
5. Are electronic notices still being sent?
6. What happens to notices and orders normally mailed by the Court?
7. Does the outage affect a party’s responsibility for serving documents?
8. Should I continue to monitor my case?
9. Are hearings canceled or deadlines automatically extended?
10. What if the disruption affected my ability to receive or respond to a notice or order?
11. What happens if required notice cannot be completed?
12. Will Section 341 meetings of creditors continue?
13. How long will the disruption last?
14. What happens after BNC services resume?
15. Where can I find updates?
1. What is the Bankruptcy Noticing Center (BNC)?
The BNC is a service that produces and distributes notices and orders issued by federal bankruptcy courts, including mailed notices to case participants who do not receive electronic notices through CM/ECF. It also maintains preferred creditor address information.
2. What happened to the BNC?
The BNC service provider experienced a cybersecurity incident affecting systems and websites that support BNC operations. The resulting interruption affects bankruptcy courts nationwide and prevents normal BNC processing and distribution of notices and orders.
3. Which websites or services are unavailable?
The affected websites and services include
- bnc.uscourts.gov
- bankruptcynotices.uscourts.gov
- notices.uscourts.gov, and
- the National Creditor Registration Service.
The interruption may also prevent CM/ECF users from generating or printing creditor address labels or lists through affected BNC-related services.
4. Is the Court still operating? Can I file documents?
Yes. The Court continues to accept filings, open cases, process documents, and conduct hearings and other proceedings in the ordinary course. CM/ECF remains operational.
5. Are electronic notices still being sent?
Yes. Notices of Electronic Filing (NEFs) continue to be generated and transmitted normally to registered CM/ECF users.
General Order 2026-02 does not affect the validity of service accomplished by NEF or change deadlines arising from that service.
6. What happens to notices and orders normally mailed by the Court?
The BNC cannot currently produce and mail those notices and orders through its normal service.
Court notices and orders still appear on the docket, but a docket entry alone does not establish that all required service was completed.
The Court’s notices and orders are part of the official record of the case, but service of those notices and order may be delayed.
7. Does the outage affect a party’s responsibility for serving documents?
The BNC disruption concerns notices and orders served by mail through the BNC. It does not itself suspend parties’ independent obligations to provide legally required notice or service. Parties remain responsible for complying with applicable requirements and Court orders.
Parties are encouraged to check the Court’s website for updated service requirements that may added in future General Orders.
8. Should I continue to monitor my case?
Yes. The official case docket remains a source of case activity, including filings, notices, and orders. Parties should monitor cases in which they participate and should not assume that a notice or order has been properly served on all parties entitled to service simply because it appears on the docket.
9. Are hearings canceled or deadlines automatically extended?
No. Under General Order 2026-02, all scheduled hearings proceed unless otherwise ordered. The General Order does not automatically extend deadlines. The Court may, as permitted by law, extend or reset deadlines, continue hearings, or grant other appropriate relief based on the disruption.
10. What if the disruption affected my ability to receive or respond to a notice or order?
You may seek appropriate relief from the Court. Under General Order 2026-02, a party may request relief by written motion or orally at a previously scheduled hearing. When practicable, parties should confer before requesting relief and tell the Court whether the request is agreed upon or opposed. The Court will determine whether relief is warranted under applicable law.
11. What happens if required notice cannot be completed?
The Court may continue proceedings where legally sufficient notice has been provided. If required notice has not been completed, a hearing or proceeding may need to be continued or otherwise addressed by the Court. Any change is subject to Court action and applicable law.
12. Will Section 341 meetings of creditors continue?
Section 341 meetings are expected to proceed, as scheduled. Trustees will assess whether proper notice has been given in each case; where it has not, the meeting may need to be adjourned rather than concluded. Participants should check case-specific information and communications from the trustee.
13. How long will the disruption last?
There is currently no confirmed date for restoration of BNC services.
14. What happens after BNC services resume?
The Court intends to review outstanding notices and coordinate the resumption of BNC services. Where practicable, the Court will seek to avoid duplicate notices or notices containing dates or deadlines that are no longer accurate. Further guidance may be provided as more information becomes available.
15. Where can I find updates?
Please check the U.S. Bankruptcy Court for the District of Connecticut website for updates and consult General Order 2026-02, Order Regarding Bankruptcy Noticing Center Service Disruption (October 16, 2026).
For questions about a particular case, contact the Clerk’s Office.
Clerk’s Office staff cannot provide legal advice.